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Power bills and buses

Consumer news with Winifred Robinson. Record numbers complain about their energy company, and the local authority that wants to take control on public buses.

Record numbers have complained about their energy companies. Fair dealing is part of any energy companies licence conditions what steps can the regulator Ofgem take - we'll hear from the regulator's consumer spokesman.

It's nearly 30 years since buses were privatised. We were promised cheaper fares, more buses and less public subsidy. In most cases the opposite has happened. Now one transport authority, nexus, which covers Tyne and Wear in the North East wants to their regulate buses. A bus company and local MP debate the issue.

Some predict that in the future we will not need factories. 3-printers, already used to print out everything from houses to body parts, will do it all for us at home. As the first 3-D desk toop printers come into the shops we ask what people will really use them for.

Two You & Yours listeners report on how they have attempted to make their homes more energy efficient.

Is cheap wine necessarily bad wine? A report finds most people won't spend more than Β£6 a bottle we'll ask which plonk shames rivals that cost a lot more.

There are new rules covering how bailiffs operate. What difference will it make to debtors and creditors?

And it's three months to the Grand Depart, the part sporting event part travelogue the world 's toughest and most popular annual sporting event kicks off in Yorkshire this year; we'll take a peak at preparations.

Available now

55 minutes

Chapters

  • NPower Debt

    Npower agree to repay a customer Β£1000 but hold onto cash for three months

    Duration: 05:13

  • Bus Services

    Tyne and Wear consider regulating local buses

    Duration: 10:00

  • Improving Energy Efficiency

    We visit the home of a listener who's hoping to make his home more energy efficient

    Duration: 04:09

  • 3D Printing

    What will a new desktop version of 3D printing be used for?

    Duration: 05:56

  • Wine

    Is cheap wine necessarily bad wine?

    Duration: 03:14

  • Bailiffs

    How Bailiffs are allowed to operate changes today; what's different; what will it mean?

    Duration: 05:31

  • Tour De Yorkshire

    Caz Graham reports on how Yorkshire is preparing for the Tour de France's Grand Depart

    Duration: 08:30

  • Ofgem

    Winifred speaks to Stephanie Tobyn, Head of Consumer Policy at the energy regulator Ofgem

    Duration: 06:11

Broadcasts

  • Mon 7 Apr 2014 12:00
  • Mon 7 Apr 2014 12:04

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