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Episode 4
Episode 4 of 10
The view from the top of business. What is the role of a business leader? To tell staff what to do or allow them to decide for themselves?
What is the role of a business leader? To tell staff what to do or allow them to decide for themselves? One theory about management is that it should turn itself upside-down and permit those closest to the customer to dictate all sorts of business decisions including pricing, marketing and how to deal with complaints. Discussing these issues with Evan Davis are:
John Timpson, Chairman Timpson Group
Nikki King, CEO Isuzu Truck UK
Sir Gerry Robinson, Chairman Moto Hospitality.
Last on
Mon 28 Oct 2013
01:30GMT
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Contributors
John Timpson, Chairman Timpson Group
Nikki King, CEO Isuzu Truck UK
Sir Gerry Robinson, Chairman Moto Hospitality
Nikki King, CEO Isuzu Truck UK
Sir Gerry Robinson, Chairman Moto Hospitality
Credits
| Role | Contributor |
|---|---|
| Producer | Rosamund Jones |
| Presenter | Evan Davis |
| Participant | John Timpson |
| Participant | Nikki King |
| Participant | Gerry Robinson |
Broadcasts
- Sat 26 Oct 2013 03:30GMT
- Sun 27 Oct 2013 00:30GMT
- Sun 27 Oct 2013 20:30GMT
- Mon 28 Oct 2013 01:30GMT