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The right to walk away from your mobile phone contract

The 'fixed' mobile phone contracts that are anything but, plus barring disabled people from buses, and the first evidence of the impact of parking on local shops.

When it comes to mobile phone contracts, what does "fixed" really mean? As customers complain of unexpected price rises, should we have the right to walk away from a contract without penalty if the provider alters the rates?

Also, the disabled man who never knows whether or not the driver will let him board the bus. On 28 occasions he says he has been refused access. We speak to him and the bus companies and authorities involved.

And - it may seem like common sense, but there's very little actual evidence of a link between car parking prices and the success of local shops... Until now. As councils across the country try a host of different approaches, we find out what might work.

Presented by Julian Worricker
Produced by Paul Waters.

Available now

41 minutes

Last on

Mon 16 Jul 2012 12:00

Chapters

  • The Cost of Cancelled Events

    How much is the weather costing events and if you've bought tickets can you get a refund?

    Duration: 07:34

  • Is London Transport Accessible?

    Peter White and Sam Renke's London journey and the restrictions for wheelchairs on buses.

    Duration: 15:25

  • Face the Facts; The Stolen Families

    Coming up this week- the rise in parents abducting their children and fleeing abroad.

    Duration: 26:53

  • Mobile Phones and Fixed Contracts

    What does β€˜fixed’ actually mean? A ’Which?’ investigation asks why mobile tariffs change.

    Duration: 32:55

  • The Cost of Parking to Businesses and Consumers

    We explore the cost of parking in different councils and see which systems work best.

    Duration: 39:55

Broadcasts

  • Mon 16 Jul 2012 12:00
  • Mon 16 Jul 2012 12:04

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