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20/10/2011

Are travel companies required to give discounts for children? Has the promised clampdown on silent calls had any impact? And will a Groceries Code Adjudicator make a difference?

After more than a decade the government has agreed to appoint an official to deal with disagreements between supermarkets and suppliers. Will they have the power to make a difference? Discounted travel for children - do firms have to provide it? And has the promise of a clampdown on silent calls really been fulfilled?

Producer Siobhan Tighe.

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57 minutes

Last on

Thu 20 Oct 2011 12:00
Βι¶ΉΤΌΕΔ Radio 4 FM

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Chapters

  • Policing the supermarkets

    Suppliers say a new supermarket adjudicator must have the power to fine retailers.

    Duration: 07:45

  • Debt Collectors use Twitter

    The Office of Fair Trading have issued new guidance to debt collectors to stop them using social networking sites like Twitter and Facebook to collect their debts.

    Duration: 02:51

  • Customer Services

    Despite the recession we find out why some companies are keeping existing customers and even finding new ones during these tough times

    Duration: 12:49

  • No More Silent Calls

    TalkTalk has been ordered to stop making silent calls. Ofcom has still to decide whether or not to impose a fine. We talk to Ofcom about the power they have.

    Duration: 05:24

  • Energy Supply Chain

    The big six power companies say they have only limited control over the prices they charge us so how is our gas bought and paid for?

    Duration: 10:11

  • Child Travel Discounts

    A You and Yours listener says that Eurostar wouldn't give his 12 year old daughter a discounted ticket. But why not? We hear how the travel industry is not legally required to give child discounts.

    Duration: 06:22

  • Green Energy Subsidies

    The government has just announced it is to more than double the state aid for wave and tidal renewable energy projects.

    Duration: 05:11

Broadcast

  • Thu 20 Oct 2011 12:00
    Βι¶ΉΤΌΕΔ Radio 4 FM

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