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10/08/2011

Consumer news with Winifred Robinson. Will the riots lead to more secure but duller shopping centres? And why supermarkets and dairies have been hit with a 50 million pound fine.

Consumer news with Winifred Robinson.

The ram-raiding phenomenon in the 1980s led to shutters on our shopping streets; what measures will shops now be forced to take if they want insurance? And if security becomes overbearing, what impact will it have on our high streets and shopping centres?

Tesco is threatening to take legal action against the Office of Fair Trading after the company was fined more than Β£10 million pounds for its part in price fixing milk and cheese nearly ten years ago. Three other supermarkets and five dairy groups were also fined making a grand total of Β£50 million in penalties. The collusion resulted in consumers paying Β£270 million more for dairy products. The supermarkets say they did it to help the farmers.

Despite a new EU law compelling herbal medicinal products to display information on ingredients and dosage, researchers have found many popular products do not display this detail.

The regulator for premium rate telephone lines say there has been a 77% fall in complaints over the past two years. PhonePay Plus, which used to be called ICSTIS, has hailed the news which they say coincides with a rise in the use of the services. Fraud and complaints about premium phones lines used to be legion - so what has gone right?

Available now

30 minutes

Last on

Wed 10 Aug 2011 12:00

Chapters

  • UK Riots

    Retail premises have been the main targets of the rioters in our city centres, so what effect will that have on our shopping experience?

    Duration: 09:07

  • OFT Investigation into Price Fixing on Dairy Products

    It’s hard cheese and sour faces for the dairies and supermarkets who have been fined fifty million pounds for price fixing – we’ll talk to the Office of Fair Trading.

    Duration: 04:24

  • Premium Phone Lines

    Why the number of complaints about premium-rate phone lines has plummeted in the last 2 years.

    Duration: 06:04

  • Herbal Remedies

    The latest warnings about over-the-counter herbal remedies

    Duration: 04:48

Broadcast

  • Wed 10 Aug 2011 12:00

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