24/02/2011
Consumer news with Winifred Robinson Are some town centres in terminal decline? The OFT promises crackdown on unfair and confusing consumer contracts.
Consumer news with Winifred Robinson.
Northern towns are taking a battering with shoppers down and shop vacancies on the up but when the good times come around again, will the damage done in recent years be so great that they will struggle to recover? Do we need to radically re-think how we plan and run our town centres?
A fifth of consumers are caught out by confusing consumer contracts. The result is that we are paying over many billions of pounds a year more than we ought. The Office of Fair Trading says 70% of the complaints it receives are related to contract disputes and they are preparing new rules to banish unpleasant 'traps' in the small print.
Centrica, the parent of British Gas have published its results. They show that income and profit margins are at a record high. Consumer groups are angry and want the regulators to take action to curb prices in future.
Many local authorities have proposed cuts to their library services in a bid to meet government demands for budget cuts. It is reckoned as many as 500 libraries could close or be cut back but one council has bucked the trend. Salford city council say they expect to have more libraries and longer opening hours after shaving nearly a million pounds off its leisure and culture budget; how have they pulled that off?
A proposed bio-fuel power plant has provoked fierce opposition in Bristol. The plant intends to use palm oil to generate 50 MW of electricity . The plan was turned down by Bristol city council but the government has overruled the decision. The power station spokesman says not a single palm oil tree will need to be planted to supply it with the fuels it needs.
Last on
Chapters
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OFT
The OFT says consumer contracts need to be simplified and 'hidden traps' removed from the small print.
Duration: 05:29
Centrica
Centrica, which owns British Gas, has reported record profits and income; so strong was their performance that the energy regulator is under pressure to act.
Duration: 08:04
Paperless office?
Clint Witchalls has been dreaming of the paperless office - but then he woke up.
Duration: 04:07
Paper talk
Paper is one of Britain's biggest manufacturing industries and Director General of the Confederation of Paper Industries David Workman tells us why
Duration: 05:08
Peter in Africa
Peter White gives us the latest from his Kenyan adventure in aid of treatments for the blind in developing countries.
Duration: 06:48
City Centre Blues
Will some of our towns ever regenerate following the damage inflicted by the recession, and the effects of the government's budget cuts?
Duration: 18:06
Libraries
Dozens of councils are looking to save money by cutting or closing libraries - but one local authority has bucked the trend by planning to save money by expanding its library services.
Duration: 05:00
Broadcasts
- Thu 24 Feb 2011 12:00Βι¶ΉΤΌΕΔ Radio 4 FM
- Thu 24 Feb 2011 12:04Βι¶ΉΤΌΕΔ Radio 4 LW