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16/06/2010

Consumer news with Winifred Robinson. The Patients Association calls for improvements to the NHS complaints system. NHS bosses say they are changing the system but it takes time.

Consumer news with Winifred Robinson. The Patients Association is calling for a shake-up of the NHS complaints' system. We hear from one man who complained about his wife's treatment just before her death - four years on it has still not been resolved. NHS bosses say these issues are often a lengthy process.

We examine the problems facing Cumbria University. It's the UK's newest and most spread-out university and is fighting to overcome a £30 million deficit just three years after it was opened.

And Love Film, the online subscription business that has shaken up the DVD rental market, giving access to films from around the world. How has it become so successful and has it any flaws?

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53 minutes

Last on

Wed 16 Jun 2010 12:00
Βι¶ΉΤΌΕΔ Radio 4 FM

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Chapters

  • NHS Complaints System

    The Patients' Association is calling for the NHS complaints system to be improved despite changes last year. NHS bosses say it will take time to get it right.

    Duration: 12:20

  • DVD rental market

    Lovefilm.com, the online subscription service, has shaken up the DVD rental market. We examine its success and ask if there are any problems with it.

    Duration: 07:05

  • Housing Regeneration

    Labour set up the Pathfinder scheme to rebuild or renovate housing in deprived areas throughout the Midlands and North of England - but now the future of the programme is in doubt.

    Duration: 08:48

  • Cumbria University

    The UK's newest, and most spread-out, university is fighting to overcome a Β£30 million deficit just three years after it was opened. How are they planning to get out of this financial mess?

    Duration: 06:48

  • Mobile Phone Safety

    The world's largest study on the safety of using mobile phones has been launched by researchers in London. It will last for 20 to 30 years. We hear from one of the co-ordinators.

    Duration: 06:55

  • European Food Labelling

    The European Parliament votes today to bring together the bits of legislation regarding food labelling and create a system which all European countries will have to adopt.

    Duration: 11:05

Broadcasts

  • Wed 16 Jun 2010 12:00
    Βι¶ΉΤΌΕΔ Radio 4 FM
  • Wed 16 Jun 2010 12:04
    Βι¶ΉΤΌΕΔ Radio 4 LW

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