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Episode 11

Consumer stories, with Lucy and Rhodri Owen. X-Ray meets two men who paid a company who claimed they had found potential buyers for their cars, and then received no calls.

Pastor Clint Pickens from Swansea and Neville Williams from Wrexham both wanted to sell second-hand cars. They advertised in their local paper but there was little interest. So when a company called Motorshop UK called, saying they already had potential buyers lined up for the type of cars Clint and Neville were selling, it seemed ideal. But it seems that Motorshop UK, based in Barnett, North London, promises more than it delivers; though both Clint and Neville paid upfront for the service, no potential buyers ever called.

What should you do if your house builder stops trading, before they've remedied the faults on your home? Yvette Morris from Llanelli was waiting for her bedroom floor to be relaid when developers David McLean ceased trading. Jessie Swinburn asks the Chief Executive of the National House Building Council, Imtiaz Far, what rights consumers like Yvette have.

When Welsh medical student Chris Brown lost his mobile in Thailand, he sent an email to cancel. So he was pretty shocked when Orange sent him a bill for thousands of pounds. Strapped for cash? Lucy shows single mum Grace Mansfield from Bridgend how to use her home to make money. And she could end up entertaining some unexpected celebrities as a result.

30 minutes

Last on

Thu 13 Nov 2008 19:00

Credits

Role Contributor
Presenter Lucy Owen
Presenter Rhodri Owen
Presenter Jessie Swinburn

Broadcasts