Non-urgent reports to Police Scotland disappear after web fault
- Published
Police Scotland said it was not aware of an ongoing fault
Non-emergency reports sent to police during a 15-hour period last week were not received by the force, Police Scotland has confirmed.
The force said messages between 15:00 on Wednesday and 06:00 BST on Thursday were not passed on to service centres.
The fault was the result of a problem at the company which hosts the Police Scotland website.
People should resubmit messages if they have not had a response.
Messages have been received as normal since 06:00 on Thursday and there is nothing to suggest an ongoing fault, Police Scotland said.
Assistant Chief Constable Emma Bond added: "I would encourage anyone who sent a message through our online reporting forms during this time to resubmit them if you have not received a response.
"This can be done online or by calling Police Scotland on 101. In an emergency situation you should always call 999."