How do I use parental controls on Sky, Virgin Media, YouView or Apple TV?

Sky

  • Sky On Demand
    Sky uses its own parental controls for theirΜύon demand catch-up service, so you'll need to contact them if you have an issue with the lock when watching Βι¶ΉΤΌΕΔ programmes on their service: .
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  • Βι¶ΉΤΌΕΔ iPlayer app via Sky
    If you're using the Βι¶ΉΤΌΕΔ iPlayer app on a Sky Q device, follow the steps in the following page: How do I use parental controls on the TV app?

Virgin TiVo

  1. Open Βι¶ΉΤΌΕΔ iPlayer
  2. Go to Settings
  3. On your remote, press the left arrow three times, then the right arrow three times
  4. You'll see the option to Clear Parental Guidance Password
  5. Press OK

YouView

YouView uses its own parental controls for every service they provide including Βι¶ΉΤΌΕΔ iPlayer, which means you'll need to contact them if you have an issue with the lock when using Βι¶ΉΤΌΕΔ iPlayer on their service: .

Apple TV

  1. Go to Settings on your Apple TV
  2. Click General, then Restrictions
  3. Set Restrictions to On
  4. Enter and confirm a four-digit passcode
  5. Under TV Shows > Restrict TV, select the relevant setting for you

Check the Apple Support website for further advice on setting restrictions:

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