iPlayer help and FAQs

Get the best out of Βι¶ΉΤΌΕΔ iPlayer and fix issues with our really helpful support site.Μύ
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Connected TV | Update

Why is Βι¶ΉΤΌΕΔ iPlayer showing the "Βι¶ΉΤΌΕΔ iPlayer is currently unavailable on this device" message?

Some users are seeing a "Βι¶ΉΤΌΕΔ iPlayer is currently unavailable on this device" message

Connected TV | Update

Why do I need to sign in each time on my Samsung TV?

Some Samsung users are being asked to sign each time they use the iPlayer TV app

| Under investigation

Why is the ENTER/OK button not working on Nvidia Shield Android TV devices?

ENTER/OK button not working