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Freelance Payment Portal: Freelancer Guide

The Â鶹ԼÅÄ’s Freelance Payment Portal (FPP) is where freelancers and their agents can update their personal details, accept their terms and conditions and claim payments.

The video demonstration below will take you through the and show you how to navigate the upgraded Freelance Payment Portal.

How to register for Â鶹ԼÅÄ Connect and navigate the upgraded Freelance Payment Portal

Getting Started

When you first use the Freelance Payment Portal you will see a section to review and update your personal information. Across the area are eight different tiles, not all will be required to be filled in. If you are not engaged via your Service Company or VAT registered there is no action required in these tiles. ALL freelancers must complete the diversity questionnaire.

Please note: Names, National Insurance Number, date of birth and email addresses cannot be updated here. You will need to contact Â鶹ԼÅÄ HR using this form to request the change. This information is used for identification & verification purposes.

Screenshot of the Personal information screen tiles

Â鶹ԼÅÄ Address

To update your home address select the ‘Â鶹ԼÅÄ Address’ tile and enter the information in the required fields marked with *.

Screenshot of the Â鶹ԼÅÄ address and address fields

Press Send and select OK on the Submit Form pop up.

Screenshot of the Send button and Submit form button

Select OK on the Reference Number pop up.

Screenshot of Success popup with Form Submitted Successfully and reference number

Emergency Contact

To update your emergency contact information select the Emergency Contact tile.

Enter the information in the required fields.

Screenshot of Emergency contact button and address field

Press Send and select OK on the Submit Form pop up.

Screenshot of the Send button and Submit form button

Select OK on the Reference Number pop up.

Screenshot of Success popup with Form Submitted Successfully and reference number

Next of Kin Details

To update your Next of Kin details select the Next of Kin tile.

Screenshot of Next of kin details button

Enter the information in the required fields.

Screenshot of the Next of kin and contact details screen with multiple fields to complete

Press Send and select OK on the Submit Form pop up.

Screenshot of the Send button and Submit form button

Select OK on the Reference Number pop up.

Screenshot of Success popup with Form Submitted Successfully and reference number

Bank Details (Main Account)

The first time you log onto the freelance payment you will be required to enter your bank details. If you need to change your bank details these will need to be changed before you claim any future payments.

To update your bank details select the Bank Details (Main Account) tile.

Screenshot of the Bank details (main account) button

Enter the information in the required fields. If you do not have a building society account please leave the Building Society roll number field blank. The following fields cannot be updated:

  • Bank Name
  • Payment Currency

These details will update automatically based on the sort code that is entered.

Screenshot of the Freelancers main bank details page with payee, sort code and account number fields

Press Send and select OK on the Submit Form pop up.

Screenshot of the Send button and Submit form button

Select OK on the Reference Number pop up.

Screenshot of Success popup with Form Submitted Successfully and reference number

Bank Details (Expenses Account)

You only need to enter the bank details for expenses, if you require your expenses to go into a different account than your main one (above).

To update your bank details select the Bank Details (Expenses Account) tile.

Bank details (expenses account) button

Enter the information in the required fields.

Screenshot of the Freelancers expenses bank details screen with payee, sort code and account number fields

Press Send and select OK on the Submit Form pop up.

Screenshot of the Send button and Submit form button

Select OK on the Reference Number pop up.

Screenshot of Success popup with Form Submitted Successfully and reference number

VAT Number

If you are VAT registered and wish to claim VAT you must enter your VAT registration number.

Select the VAT Number tile.

Screenshot of VAT Number button and VAT Registration No entry field

Press Send and select OK on the Submit Form pop up.

Screenshot of the Send button and Submit form button

Select OK on the Reference Number pop up.

Screenshot of Success popup with Form Submitted Successfully and reference number

Service Company Details

If you are operating through a limited company you will need to enter your service company address details.

To update Service Company details select the Service Company Details tile and enter the information in the required fields.

Screenshot of the Service company details button

Press Send and select OK on the Submit Form pop up.

Screenshot of the Send button and Submit form button

Select OK on the Reference Number pop up.

Screenshot of Success popup with Form Submitted Successfully and reference number

Remove Service Company Number

Select the Service Company Number tile.

Remove the number from the Service Company Number field.

Screenshot of Service company details button and Service company number entry field

Press Send and select OK on the Submit Form pop up.

Screenshot of the Send button and Submit form button

Select OK on the Reference Number pop up.

Screenshot of Success popup with Form Submitted Successfully and reference number

Demographic Information

Select the Demographic Information tile.

Screenshot of the Demographic information screen

Complete the required fields in the Ethnicity/Race section.

Screenshot of the Ethnicity/Race screen with single dropdown menu

Complete the required fields in the Disability section.

Screenshot of the Disability screen with several questions

Complete the required fields in the Sexual Orientation and Gender section.

Screenshot of the Sexual orientation and Gender screen

 Complete the required fields in the Religion or Belief section.

Screenshot of the Religion or belief screen

Complete the required fields in the Socio Economic section.

Screenshot of Socio Economic screen asking questions about background

Only Freelancers based in Northern Ireland will need to complete the For freelancers in Northern Ireland section.

For freelancers in Northern Ireland only

Rebuild Page

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Useful links

Demo mode

Hides preview environment warning banner on preview pages.

Theme toggler

Select a theme and theme mode and click "Load theme" to load in your theme combination.

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