麻豆约拍

麻豆约拍 Connect login details

To register for 麻豆约拍 Connect you will first receive the invitation to register which you will need the following details:

• Personal email address
• Set up your password when prompted.

The previous freelance payment portal details will not work as they are no longer valid to access the upgraded portal.

Password reset:

麻豆约拍 Connect will only allow for the password to be reset once every 24 hours. When you select forgot password you should automatically receive the email. Please check your junk/spam folders if the email does not appear in the main inbox of your email.

麻豆约拍 Connect error messages:

If you receive any of the below error messages please complete a webform stating the error message that is appearing on the 麻豆约拍 Connect page.

• Activation link is not working 'Your email activation link is invalid or has already been used.'
• Two factor authentication error - 'Please wait for 3 minutes from the last requrest before you request a new code'
• 麻豆约拍 Connect Error 'Passwords can only be changed once every 24 hours.'

麻豆约拍 Connection activation link has expired:

The 麻豆约拍 Connect registration link is only valid for 14 days after this it will expire. If you click on the link a new one will automatically be sent within the hour. Please check your junk/spam folders for the new link to use to register for 麻豆约拍 Connect.

麻豆约拍 Connect invitation not received scenarios:

I have completed my booking and just received my contract but not a 麻豆约拍 Connect invitation:

If your booking has been raised retrospectively after the work has already been completed, this may cause a delay to sending out the 麻豆约拍 Connect invitation. If you have not yet received the invitation please complete the following webform with these details.

麻豆约拍 Connect invitation has been sent to your 麻豆约拍 Email address:

We understand that in some instances the 麻豆约拍 Connect invitation has been sent to and received into the 麻豆约拍 email address. The details will need to be updated in the background to re-trigger the invite to be sent to the personal email address for you to register. Please raise a webform request here and provide these details.

Future dated engagement:

If you have received your contract for a future dated booking i.e due to start more than 2 weeks in the future you will receive the 麻豆约拍 Connect invite 14 days before the contractual start date to register and access the portal to accept your contract. If you have not received your invitation in those 14 days please raise a webform detailing this.

If you had engagement prior to April 2024 and require access to the freelance payment portal, please raise a webform ticket requesting access.

We hold an old email address on the system, therefore you have not received the 麻豆约拍 Connect invitation.

If we hold an old email address for you on our system then then 麻豆约拍 Connect invitation will be sent to that email address. To get this updated fill in the below webform with the following details:

• Old email address held on the system, not received the 麻豆约拍 Connect invite
• The email address you would like us to update on the system for the invite to be sent to.

Updating bank details on the Freelance Payment Portal

If you are trying to update your bank details and cannot type over the existing details, you will need to:

1. Select the "cancel" button
2. Re-enter the bank details tile
3. You will then be able to type in your new details as normal.