Complaint
This article ended with a statement that that the savings of a growing population of older people would provide banks with βa greater pool of savings for lending to households and industryβ.Β A reader complained that this gave a misleading impression of the nature of contemporary banking.
Outcome
The implication that savings deposits formed the primary resource for bank lending was misleading, but a change to the article prior to the escalation of the complaint sufficed to resolve the issue.
Resolved